Privacy Policy

This Privacy Policy explains how Big Island Chiropractic ("we," "us," or "our") handles information in connection with this website at drtodhawaii.com. It does not replace our HIPAA Notice of Privacy Practices, which governs protected health information maintained by the practice and is available from our office.

Information You Choose to Provide

You may provide information when you book an appointment through the online scheduler, use a chat widget, or call our office. Depending on how you contact us, this may include your name, phone number, email address, appointment type, requested date or time, and the contents of your message.

Please do not send medical records, detailed medical histories, Social Security numbers, payment-card information, or other sensitive health information through a chat widget. When using the scheduler, provide only the information it requests to arrange your visit.

Information Collected Automatically

When you visit the site, our hosting provider and embedded service providers may automatically receive standard technical information such as your IP address, browser and device type, referring page, pages viewed, approximate location derived from your IP address, and interactions with their embedded features. They may also use cookies or similar technologies according to their own policies and configuration.

How Information Is Used

Information may be used to respond to questions, arrange and manage appointments, operate and secure the website, troubleshoot service problems, and comply with applicable legal or professional obligations. Information submitted through an embedded service is transmitted directly to that service and made available to the practice through the service's platform.

Third-Party Services

Square provides the online appointment scheduler linked from this website. Information entered in that scheduler is handled through Square's service. Review any privacy notices presented by the scheduler before submitting information.

LeadConnector provides the chat widget. Opening or using the widget may share technical information and any details you enter with LeadConnector and Big Island Chiropractic. Review the LeadConnector Privacy Policy.

Google provides fonts and the embedded map. YouTube, a Google service, provides optional educational videos that load after you choose to play them. Review the Google Privacy Policy.

These providers maintain their own systems and privacy practices. Their services may change independently of this website.

Cookies and Similar Technologies

This site does not knowingly operate a separate advertising or analytics platform. Embedded booking, chat, map, font, hosting, and video services may use cookies or similar technologies for functionality, security, preferences, measurement, or service improvement. You can limit or delete cookies through your browser settings, although doing so may prevent some features from working.

Data Retention and Security

We retain information for as long as reasonably necessary for the purpose for which it was collected and as required by applicable legal, professional, or recordkeeping obligations. Third-party providers maintain information according to their own retention practices. We use reasonable safeguards, but no website or internet transmission can be guaranteed completely secure.

Your Choices

You may choose not to use the scheduler or chat widgets and instead call our office at (808) 327-9845. You may also ask us questions about information you previously submitted by contacting the office.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children through the site without authorization from a parent or legal guardian.

Changes to This Policy

We may update this Privacy Policy as the website or its service providers change. The date at the top of this page identifies the latest revision.

Contact Us

If you have questions about this Privacy Policy, contact:

Big Island Chiropractic
75-5591 Palani Road, Suite 2003
Kailua-Kona, HI 96740
(808) 327-9845